Kris-Tech is always looking for competitive, customer-focused, and hardworking people to join our team. If you’re interested in joining a dynamic, challenging, and growth-oriented company, please tell us below or submit a resume, and we’ll be in touch. You can also stop in and fill out an application in person.

What are you capable of?

Our People Make the Difference

Kris-Tech is all about making a difference — for our customers, our community, and each other. We know that happy employees lead to happy customers. That’s why we’ve created a culture that puts our employees first, provides them opportunities to grow, and encourages them to give back.

Learn More

Let’s get down to benefits

At Kris-Tech, we’re committed to the happiness and health of our employees. From financial security to personal growth, our team is our top priority.

Salaries

  • Competitive salaries with a bonus program
  • Profit sharing,
  • 401(k) retirement plan

Health & Wellness

  • Medical, dental, and vision insurance
  • Flexible medical spending account

Insurance

  • Life
  • Accidental death
  • Personal loss insurance

Paid Time Off

  • Regularly scheduled paid holidays

Browse Current Openings

Customer Service Representative – Post-Order Support

We are looking for a skilled Customer Service Representative to provide outstanding post-order support to our customers and assist our Sales team with dedication and precision. This role is essential in delivering exceptional service and teamwork, embodying our core values of winning together, learning and growing, building trusted relationships, leading by example, and committing excellence.

Responsibilities:

  • Order Tracking Communication: Send daily emails with tracking information for orders shipped the previous day, ensuring customers stay informed and reinforcing trust in our process.
  • Order Verification: Verify that purchase order (PO) details match the sales quote (SQ) or sales order (SO); if under SQ, convert to SO accurately to ensure seamless processing and operational excellence.
  • RMA Management: Process returns, credits, and rebills (RMAs) efficiently, providing accurate resolutions that reflect our commitment to excellence.
  • Customer Inquiry Resolution: Address customer questions about recent orders via email or phone with professionalism and care, strengthening trusted relationships through every interaction.
  • Call Handling: Answer incoming customer service calls promptly, directing them to the appropriate Sales Team member to support a collaborative win-together environment.
  • Sales Team Support: Respond to the Sales Team’s questions, handle their calls, and assist with miscellaneous tasks as needed, fostering teamwork and ensuring seamless operations. Facilitating seamless communication between the sales and operations teams, particularly through in-person interactions involving scheduling, sourcing, and other related activities.

What We’re Looking For:

  • Driven by a genuine passion for helping others, committed to delivering exceptional customer service that exceeds expectations and builds lasting relationships.
  • A collaborative spirit who values collective success and supports both customers and colleagues.
  • An eager learner who embraces opportunities to learn and grow while adapting to diverse responsibilities.
  • A dependable communicator who builds trusted relationships with customers and team members alike.
  • A proactive individual who sets the standard for service and teamwork by leading by example.
  • A detail-focused professional who consistently delivers high-quality results and commits to excellence.

Salary Range: $35-45k

Join our team to make a meaningful impact by supporting customers and empowering our Sales Team, all while living our values every day. If you’re ready to excel in a dynamic, team-oriented role, we’d love to hear from you!

APPLY TODAY

Set up, maintain, and operate machinery, and adhere to all standard operating procedures, quality requirements, and company polices. This position will ensure the interminable and efficient running of production. This position must be able to work with attention to detail and safety standards. An ideal candidate should have a willingness to learn and improve. Being a team player and adhering to the company’s values is essential since all tasks will require close collaboration with co-workers.

Responsibilities:

  • Follow all Safety requirements
  • Follow all quality standards (Quality is everyone’s responsibility)
  • Review and respond to all emails
  • Set up machine with base, tooling, color chips reels and compound
  • Control and adjust machine stetting (to correct speeds)
  • Being able to adapt to last minute scheduling changes (flexibility)
  • Inspect wire with precision (quality samples, knowing what you are running)
  • Will no longer run base reels out to make extra wire. The warehouse is for wire we sell daily
  • Daily cleaning of machine and cell, all tools must be put back to “home” location
  • Maintain required activity logs: Keep records of approved and defective units or final products
  • Work within your respected work center as a two-man team to optimize Extruder up time
  • Ability to scrap your wire
  • Tag every reel that is produced; Factory Order tag, scrap tag, Hold tag, etc.
  • Work Overtime as required
  • Feed raw material or parts to semi-automated machines
  • Inspect parts with precision and measuring tools with accuracy (calipers, pin gages, micrometers, etc.)
  • Test operation of machines periodically
  • Ability to detect & analyze safety, quality, machine, or efficiency issues that might occur during the shift or contact leader for help
  • Keep records of approved and defective units or final products

Experience and Additional Requirements

  • 1-3 years of related experience
  • Working knowledge of diverse high-speed machinery and measurement tools (caliper, micrometer etc.)
  • Understanding of production procedures; regarding wire and gauges
  • Adherence to health and safety regulations (e.g. constant use of protective gear)
  • Ability to read blueprints, schematics and manuals
  • Analytical skills
  • Attention to detail
  • Teamwork and communication skills
  • Adherence to Company Values, Mission, and Vision
  • Maintain a Team Spirit that is supportive, fun and values oriented
  • Willingness to participate in Individualized Professional Development Programs
  • Practice Shared Learning Process
  • Other various tasks as they arise

Physical Requirements

  • The ability to stand for extended periods of time
  • The ability to lift to 50+ pounds regularly
  • The ability to see and respond to dangerous situations

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

Pay Range: $18-23/hr.

APPLY TODAY

Set up, maintain, and operate machinery, and adhere to all standard operating procedures, quality requirements, and company polices. This position will ensure the interminable and efficient running of production. This position must be able to work with attention to detail and safety standards. An ideal candidate should have a willingness to learn and improve. Being a team player and adhering to the company’s values is essential since all tasks will require close collaboration with co-workers.

Responsibilities:

  • Follow all Safety requirements
  • Follow all quality standards (Quality is everyone’s responsibility)
  • Set up machine with correct wire (Sales order or type of wire)
  • Control and adjust machine stetting (to correct speeds)
  • Being able to adapt to last minute scheduling changes (flexibility)
  • Inspect wire with precision (Print, leaks, correct footage, color, size, etc.)
  • Review today/ tomorrow paper orders and on screen
  • Daily cleaning of machine and cell, all tools must be put back to “home” location
  • Maintain required activity logs: Keep records of approved and defective units or final products
  • Work within your respected work center as a team to optimize up time
  • Ability to scrap your wire
  • Tag every reel that is produced; Factory Order tag, scrap tag, Hold tag, etc.
  • Work Overtime as required
  • Inspect parts with precision and measuring tools with accuracy (calipers, pin gages, micrometers, etc.)
  • Drive Fork truck – Training will be provided
  • Locate, retrieve, and place unused wire back in proper locations
  • Ability to detect & analyze safety, quality, machine, or efficiency issues that might occur during the shift or contact leader for help
  • Keep records of approved and defective units or final products
  • Log products into ERP system for proper consumption of wire, reels, boxes, etc.
  • Run striping machine as required
  • Ability to package wire correctly and place in proper shipping container
  • Use computer to input shipping method
  • Contact customer on “will call orders”

Experience and Additional Requirements

  • 1-3 years of related experience
  • Working knowledge of diverse high-speed machinery and measurement tools (caliper, micrometer etc.)
  • Understanding of production procedures; regarding wire and gauges
  • Adherence to health and safety regulations (e.g. constant use of protective gear)
  • Ability to read blueprints, schematics and manuals
  • Analytical skills
  • Attention to detail
  • Teamwork and communication skills
  • Adherence to Company Values, Mission, and Vision
  • Maintain a Team Spirit that is supportive, fun and values oriented
  • Willingness to participate in Individualized Professional Development Programs
  • Practice Shared Learning Process
  • Another various task as they arise

Physical Requirements

  • The ability to stand for extended periods of time
  • The ability to lift to 50+ pounds regularly
  • The ability to see and respond to dangerous situations

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

Pay Range: $18-23/hr.

APPLY TODAY

Apply Today

Thank you for your interest in this position. Please fill out the form below and submit your resume for consideration.

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Want to Join the Team?

Ready to learn how you can make a difference at Kris-Tech?

Email your resume to our HR team at KTWjobs@kristechwire.com